What is the difference between continuous improvement and continuous innovation?
Continuous improvement is learning from what we have done in the past and making deliberate beneficial changes to that ways we interact with customers, what we are creating for them, and how we work together to get things done.
Continuous innovation is anticipating and predicting new and novel ways of doing things in the future and making deliberate beneficial changes to the ways customers engage with us, our understanding of why we create things, and what we get done together.
I would argue… The enhanced cameras on the latest releases of smart phones is continuous improvement. Having a patient use that phone camera to take a picture of a rash and send it to their doctor is continuous innovation.